RETURN GURU FOR RETAIL

​Return Guru helps online retailers significantly improve their return processes and customer satisfaction by having a Return Guru pick up returns directly from their customer's home.​

  • Dazzle your customers by having a Return Guru pick up returns at their residence.
  • Use Return Guru to close your online sale at its most vulnerable stage.
  • Stand apart from local and global competition.  
  • Less expensive than the cost of postage/courier​​.
Learn more! Click here to download the Return Guru for Retail brochure.

The Return Guru app makes returns as easy as 1, 2, 3 for your customers:

1. Launch the app

2. Select items to return

3. Wait as little as half an hour for Return Guru to arrive
MORE RETURN GURU BENEFITS
Reduce Cart Abandonment
18% of online shoppers abandon their carts because of the retailer's return policy.  Return Guru assures your customers that they will receive an unmatched return experience.
Differentiate from Your Competition
The on demand return service you can
provide with Return Guru separates you
from other retailers of all sizes.​
We Promote Your Store
All participating retailers will be promoted in the Return Guru customer app, the Return Guru website, press releases and various social media posts.  
Professional Drivers
Return Gurus are carefully screened, trained and well compensated.
Extremely Low Risk
​This program is pay as you go with no long term commitments. 
Reduce Environmental Impact
We use reusable security bags to bring returned items to you — greatly reducing packaging waste.
THE RETURN GURU DIFFERENCE
Many store's return processes look like this:
With Return Guru, it can be as simple as:  
​​Who would you buy from?
RETURN POLICY COMPARISON
​Many store return processes contain language like this:

  • No refunds or exchanges after 2 days.
  • Return accepted for defective items only.
  • Items may be subject to restocking fees.
  • Customer must pay for return shipping.
  • All returns require a receipt.  No exceptions. 
Friendly return policies contain statements like: 
​
  • We want you to be 100% satisfied with your purchase. 
  • If you're not satisfied with your purchase, for any reason, we'll pay for Return Guru to pick it up at your residence.  Original receipt and packaging not required​.
  • Returns accepted for up 90 days after purchase.​

​Who would you trust with your money?

REQUEST MORE INFORMATION

If you would like more information or would like to be notified when Return Guru comes to your area, please fill out the form below:
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